To start, connect both your octai and switch accounts to viaSocket. Once connected, you can set up a workflow where an event in octai triggers actions in switch (or vice versa).

Absolutely. You can customize how octai data is recorded in switch. This includes choosing which data fields go into which fields of switch, setting up custom formats, and filtering out unwanted information.

The data sync between octai and switch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.