Connect Odoo and Tiledesk
Integrate Odoo with Tiledesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Tiledesk when When a contact is created or updated in Odoo
Send Message to Conversation in Tiledesk when When a contact is created or updated in Odoo
Invite a team member to Tiledesk when When a contact is created or updated in Odoo
Create saved reply in Tiledesk when When a contact is created or updated in Odoo
Create tag in Tiledesk when When a contact is created or updated in Odoo
Popular Odoo + Tiledesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Odoo
When this happens...
When a contact is created or updated
Opportunity created or updated
Lead created or updated
When a helpdesk ticket is created or updated
When an invoice is created
When an invoice is paid
Choose an action
Tiledesk
Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
Create a Contact in Tiledesk when When a contact is created or updated in Odoo
Use this flowSend Message to Conversation in Tiledesk when When a contact is created or updated in Odoo
Use this flowInvite a team member to Tiledesk when When a contact is created or updated in Odoo
Use this flowCreate saved reply in Tiledesk when When a contact is created or updated in Odoo
Use this flowCreate tag in Tiledesk when When a contact is created or updated in Odoo
Use this flowCreate support request in Tiledesk when When a contact is created or updated in Odoo
Use this flowUpdate Contact in Tiledesk when When a contact is created or updated in Odoo
Use this flowCreate label in Tiledesk when When a contact is created or updated in Odoo
Use this flowCreate group in Tiledesk when When a contact is created or updated in Odoo
Use this flowCreate a Contact in Tiledesk when Opportunity created or updated in Odoo
Use this flowSupported Triggers & Actions
Everything you can automate between Odoo and Tiledesk.
When this happensTriggers
A trigger is an event that starts a workflow.
When a contact is created or updated
Runs the workflow automatically whenever a contact is created or updated in Odoo.
Opportunity created or updated
Runs the workflow automatically whenever an opportunity is created or updated in Odoo.
Lead created or updated
Triggers when a lead is created or updated in your Odoo CRM.
When a helpdesk ticket is created or updated
Runs the workflow automatically whenever a helpdesk ticket is created or updated with the specified status.
When an invoice is created
Runs the workflow automatically whenever an invoice or refund is created or updated in Odoo.
When an invoice is paid
Runs the workflow automatically whenever an invoice is marked as paid in your account.
Do thisActions
Action is the task that follows automatically within your Odoo integrations.
Create Sales Opportunity
Start a new sales opportunity in Odoo to efficiently manage and track potential business deals.
Add New Lead
Generate a new lead in your Odoo CRM system.
Update Contact
Update an existing contact's information and return the updated details.
Get Leads
Retrieve leads from Odoo—search by ID, email, or name, or list leads using filters, sorting, and pagination.
Update Opportunity
Find an opportunity by ID, email, or title, update the selected fields, and return the updated record.
Find Opportunities
Find CRM opportunities using filters or by ID, name, or email and retrieve their details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Odoo
Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.
Learn moreSimilar apps
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Odoo and Tiledesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Odoo and Tiledesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tiledesk. No coding required.
Yes. You can set up a workflow where Odoo triggers actions in Tiledesk, and a separate workflow where Tiledesk triggers actions in Odoo. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Odoo and Tiledesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Odoo and Tiledesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
