
When this happens...
New Message is Created
New Conversation is Created
Conversation is Updated
Conversation Status is Changed
Contact Created
Contact Updated

Automatically do this!
Enable Integrations or automations with these events of OneHash Chat and niledesk
Triggers when a new messsage is created.
Triggers when a new conversation is created.
Triggers when an existing conversation is update.
Triggers when a conversation status is changed.
Triggers when a new contact is created.
Triggers when an existing contact is updated.
Creates a new contact.
Listing all the resolved contacts.
Get a contact belonging to the account using ID.
Removes an existing contact.
Update a contact belonging to the account using ID.
Get all details regarding a conversation with all messages in the conversation.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your OneHash Chat and niledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in OneHash Chat triggers actions in niledesk (or vice versa).
Absolutely. You can customize how OneHash Chat data is recorded in niledesk. This includes choosing which data fields go into which fields of niledesk, setting up custom formats, and filtering out unwanted information.
The data sync between OneHash Chat and niledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between OneHash Chat and niledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.
Learn MoreNileDesk is a Low-Code BPM software, empowering the staff in departments like HR, Finance, IT, Sales, Procurement, etc., to design efficient workflow solutions.
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