Connect opal and xconnect to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between opal and xconnect?

To start, connect both your opal and xconnect accounts to viaSocket. Once connected, you can set up a workflow where an event in opal triggers actions in xconnect (or vice versa).

Can we customize how data from opal is recorded in xconnect?

Absolutely. You can customize how opal data is recorded in xconnect. This includes choosing which data fields go into which fields of xconnect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between opal and xconnect?

The data sync between opal and xconnect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from opal to xconnect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between opal and xconnect?

Yes, you can set conditional logic to control the flow of data between opal and xconnect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

opal

About opal

Opal is a platform for marketing and communications teams to plan and visualize their work.

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xconnect

About xconnect

xConnect Remote Management Platform allows you to monitor your system hardware remotely and provide notification for potential service issues.

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