Connect OpenAI (ChatGPT) and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for OpenAI (ChatGPT)
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your OpenAI (ChatGPT) integrations.
Ask AI
Generates a response based on your prompt.
Generate Image
Creates an image.
Extract Data from File Url
Extract data from audio, PDF, or image file by Url.
Create Conversation
Create a conversation.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
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Frequently Asked Questions
To start, connect both your OpenAI (ChatGPT) and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in OpenAI (ChatGPT) triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how OpenAI (ChatGPT) data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between OpenAI (ChatGPT) and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between OpenAI (ChatGPT) and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About OpenAI (ChatGPT)
ChatGPT is an AI-powered chatbot that helps users with a wide range of tasks, including answering questions, generating text, brainstorming ideas, and assisting with coding. It provides natural and engaging conversations, making it useful for learning, productivity, and entertainment.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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