Connect Paddle and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Paddle

When this happens...

Choose an Action

Zendesk Chat

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Enable Integrations or automations with these events of Paddle and Zendesk Chat

Enable Integrations or automations with these events of Paddle and Zendesk Chat

Triggers

New Customer

New Customer

Detects and returns customers newly created in Paddle since the last check (defaults to the past 15 minutes), ordered newest first.

New Address

New Address

Trigger when a new address is added for the selected Paddle customer. Returns addresses created since the last check.

Request a new Trigger for Paddle

Actions

Create Customer

Create Customer

Creates a new customer in Paddle.

Update Customer

Update Customer

Update an existing customer using their ID.

Generate Customer Authentication Token

Generate Customer Authentication Token

Generate an authentication token for a customer.

Create an Address

Create an Address

Create an address for a customer.

Update an Address

Update an Address

Update an address of the customer.

Create a Business

Create a Business

Create a business for a customer.

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Frequently Asked Questions

How do I start an integration between Paddle and Zendesk Chat?

To start, connect both your Paddle and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Paddle triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Paddle is recorded in Zendesk Chat?

Absolutely. You can customize how Paddle data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Paddle and Zendesk Chat?

The data sync between Paddle and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Paddle to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Paddle and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Paddle and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Paddle

About Paddle

Paddle is a comprehensive commerce platform designed to help software companies manage their billing, subscription, and payment processes. It offers a range of tools to streamline revenue operations, including payment processing, tax compliance, and customer management, making it easier for businesses to scale globally.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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