Connect Papyrs and LiveAgent to Build Intelligent Automations

Choose a Trigger

Papyrs

When this happens...

Choose an Action

LiveAgent

Automatically do this!

Ready to use Papyrs and LiveAgent automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

new page is created

new page is created

runs when new page is created

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for Papyrs

Do thisActions

Action is the task that follows automatically within your Papyrs integrations.

Add Heading To Page

Add Heading To Page

Add a heading to a page.

Add Paragraph to Page

Add Paragraph to Page

Add a text or HTML paragraph to a page.

Post message to Papyrs page

Post message to Papyrs page

Post a message to a Papyrs page feed to share updates or announcements.

Update Paragraph on Page

Update Paragraph on Page

Update paragraph text on a page.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

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Frequently Asked Questions

How do I start an integration between Papyrs and LiveAgent?

To start, connect both your Papyrs and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Papyrs triggers actions in LiveAgent (or vice versa).

Can we customize how data from Papyrs is recorded in LiveAgent?

Absolutely. You can customize how Papyrs data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Papyrs and LiveAgent?

The data sync between Papyrs and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Papyrs to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Papyrs and LiveAgent?

Yes, you can set conditional logic to control the flow of data between Papyrs and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Papyrs

About Papyrs

Papyrs is a powerful platform designed to enhance team collaboration and productivity by providing customizable intranet solutions. It allows businesses to create internal pages, share documents, and streamline communication effortlessly.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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