
When this happens...
Payment Received
Subscription Cancelled

Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a payment is received.
Triggers when a user has cancelled their subscription, or Stripe has marked it as cancelled due to payment failures.
Action is the task that follows automatically within your PayHere integrations.
Creates a new payment plan
Update the company information for currently authenticated user.
Issue a refund a customer the amount specified, can be a partial refund.
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.

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To start, connect both your PayHere and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in PayHere triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how PayHere data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between PayHere and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PayHere and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
PayHere is a comprehensive online payment gateway service that facilitates seamless and secure transactions for businesses and individuals in Sri Lanka. It supports multiple payment methods, including credit cards, mobile payments, and bank transfers, making it easier for users to manage their financial transactions online.
Learn MoreBoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn More