To start, connect both your pendo and convoso accounts to viaSocket. Once connected, you can set up a workflow where an event in pendo triggers actions in convoso (or vice versa).

Absolutely. You can customize how pendo data is recorded in convoso. This includes choosing which data fields go into which fields of convoso, setting up custom formats, and filtering out unwanted information.

The data sync between pendo and convoso typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.