Connect phedone and grid to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between phedone and grid?

To start, connect both your phedone and grid accounts to viaSocket. Once connected, you can set up a workflow where an event in phedone triggers actions in grid (or vice versa).

Can we customize how data from phedone is recorded in grid?

Absolutely. You can customize how phedone data is recorded in grid. This includes choosing which data fields go into which fields of grid, setting up custom formats, and filtering out unwanted information.

How often does the data sync between phedone and grid?

The data sync between phedone and grid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from phedone to grid?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between phedone and grid?

Yes, you can set conditional logic to control the flow of data between phedone and grid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

phedone

About phedone

Phedone is an natural language processing tool to automate and improve your customer ticketing and knowledge base flow

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grid

About grid

Grid is a data collection tool which enables users to increase productivity.

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