Connect phonedo and reach to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between phonedo and reach?

To start, connect both your phonedo and reach accounts to viaSocket. Once connected, you can set up a workflow where an event in phonedo triggers actions in reach (or vice versa).

Can we customize how data from phonedo is recorded in reach?

Absolutely. You can customize how phonedo data is recorded in reach. This includes choosing which data fields go into which fields of reach, setting up custom formats, and filtering out unwanted information.

How often does the data sync between phonedo and reach?

The data sync between phonedo and reach typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from phonedo to reach?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between phonedo and reach?

Yes, you can set conditional logic to control the flow of data between phonedo and reach. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

phonedo

About phonedo

Integrate your Phone.do call center with other platforms, automatically send call summaries. Improve customer service and sales performance.

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reach

About reach

Reach 360 is an easy-to-use distribution tool that integrates with Articulate 360 to complement your learning management system (LMS).

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