To start, connect both your phonetrack and chatsonic accounts to viaSocket. Once connected, you can set up a workflow where an event in phonetrack triggers actions in chatsonic (or vice versa).

Absolutely. You can customize how phonetrack data is recorded in chatsonic. This includes choosing which data fields go into which fields of chatsonic, setting up custom formats, and filtering out unwanted information.

The data sync between phonetrack and chatsonic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.