viaSocket

Connect Pics.io and Gorgias to Build Intelligent Automations

Choose a Trigger

Pics.io

When this happens...

Choose an Action

Gorgias

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Pics.io

Do thisActions

Action is the task that follows automatically within your Pics.io integrations.

Get Root Collection

Get Root Collection

Retrieves the details of root collection

Create collection

Create collection

Create a new collection.

List Custom Fields

List Custom Fields

Get all custom fields

List Keywords

List Keywords

List all Keywords

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

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Frequently Asked Questions

How do I start an integration between Pics.io and Gorgias?

To start, connect both your Pics.io and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Pics.io triggers actions in Gorgias (or vice versa).

Can we customize how data from Pics.io is recorded in Gorgias?

Absolutely. You can customize how Pics.io data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Pics.io and Gorgias?

The data sync between Pics.io and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Pics.io to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Pics.io and Gorgias?

Yes, you can set conditional logic to control the flow of data between Pics.io and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Pics.io

About Pics.io

Pics.io is a cloud service for digital assets management built on top of Google Drive.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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