Integrations Pivotal Tracker Tiledesk
Pivotal Tracker + Tiledesk

Connect Pivotal Tracker and Tiledesk to Build Intelligent Automations

Choose a Trigger

Pivotal Tracker

When this happens...

Choose an Action

Tiledesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Activity

New Activity

Triggers when any new activity happens within a project.

New Project

New Project

Trigger when a new Project is added.

New Story

New Story

Triggers when a new story is added in a project.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Pivotal Tracker

Do thisActions

Action is the task that follows automatically within your Pivotal Tracker integrations.

Create Project

Create Project

creates a new project.

Find Project

Find Project

Finds an existing project by exact name match. Optionally, create a project if none are found.

Create Story

Create Story

creates a new story in a project

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

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Frequently Asked Questions

How do I start an integration between Pivotal Tracker and Tiledesk?

To start, connect both your Pivotal Tracker and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Pivotal Tracker triggers actions in Tiledesk (or vice versa).

Can we customize how data from Pivotal Tracker is recorded in Tiledesk?

Absolutely. You can customize how Pivotal Tracker data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Pivotal Tracker and Tiledesk?

The data sync between Pivotal Tracker and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Pivotal Tracker to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Pivotal Tracker and Tiledesk?

Yes, you can set conditional logic to control the flow of data between Pivotal Tracker and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Pivotal Tracker

About Pivotal Tracker

Pivotal Tracker is a powerful, agile project management tool designed to help software development teams plan, track, and collaborate on projects efficiently. It provides a shared view of team priorities, a process for collaboration, and real-time updates to keep everyone on the same page.

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Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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