IntegrationsPlay AIZendesk Chat
Play AI + Zendesk Chat

Connect Play AI and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Play AI

When this happens...

Choose an Action

Zendesk Chat

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Enable Integrations or automations with these events of Play AI and Zendesk Chat

Enable Integrations or automations with these events of Play AI and Zendesk Chat

Actions

Create Agent

Create Agent

Create a new PlayAI Agent.

Update Agent

Update Agent

Updates the properties of the agent with the specified ID.

Create External Function

Create External Function

Use this endpoint to create new external functions.

Update External Function

Update External Function

Updates the properties of the external function with the specified ID.

Delete External Function

Delete External Function

Delete external function with the specified ID.

Create PlayNote

Create PlayNote

Create a new PlayNote by providing a file URL.

Request a new Action for Play AI

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Frequently Asked Questions

How do I start an integration between Play AI and Zendesk Chat?

To start, connect both your Play AI and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Play AI triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Play AI is recorded in Zendesk Chat?

Absolutely. You can customize how Play AI data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Play AI and Zendesk Chat?

The data sync between Play AI and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Play AI to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Play AI and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Play AI and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Play AI

About Play AI

Play AI is a cutting-edge platform that leverages artificial intelligence to enhance gaming experiences. It offers tools and solutions for game developers to integrate AI-driven features, such as adaptive gameplay, intelligent NPCs, and personalized player experiences, into their games. With Play AI, developers can create more engaging and dynamic games that respond to player actions in real-time.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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