Integrate Ploomes with Tiledesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Ploomes
When this happens...
Create Deal
Deal Updated
New Contact
Contact Updated
Create Document
Update Document
Tiledesk
Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
Create a Contact in Tiledesk when Create Deal in Ploomes
Use this flowSend Message to Conversation in Tiledesk when Create Deal in Ploomes
Use this flowInvite a team member to Tiledesk when Create Deal in Ploomes
Use this flowCreate saved reply in Tiledesk when Create Deal in Ploomes
Use this flowCreate tag in Tiledesk when Create Deal in Ploomes
Use this flowCreate support request in Tiledesk when Create Deal in Ploomes
Use this flowUpdate Contact in Tiledesk when Create Deal in Ploomes
Use this flowCreate label in Tiledesk when Create Deal in Ploomes
Use this flowCreate group in Tiledesk when Create Deal in Ploomes
Use this flowCreate a Contact in Tiledesk when Deal Updated in Ploomes
Use this flowEverything you can automate between Ploomes and Tiledesk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new deal is created in Ploomes.
Fires when an existing deal is updated in Ploomes and provides the updated deal information.
Add a new contact to Ploomes CRM using the provided contact details.
Triggered when an existing contact is updated in Ploomes and returns the contact's updated details.
Create a new document in Ploomes and attach it to a CRM record (contact, deal, or company).
Modify an existing document in Ploomes CRM to change its content or metadata.
Action is the task that follows automatically within your Ploomes integrations.
Add a new custom field to a selected Ploomes entity, specifying its name, data type, and whether it is required.
Update an existing contact by ID with new details and custom fields.
Find a contact by ID or return your full contact list when no ID is provided.
Create a new deal with title, contact or person, stage, owner, currency, amount and optional custom fields.
Updates a Deal
Get a deal by ID or get all deals with related contact, owner, stage, tasks, products, quotes and documents.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Ploomes is a comprehensive CRM platform designed to streamline sales processes and enhance customer relationship management. It offers tools for managing leads, automating workflows, and generating insightful reports to boost sales efficiency.
Learn moreTiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSign up for a free viaSocket account, then authorize both your Ploomes and Tiledesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ploomes and Tiledesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tiledesk. No coding required.
Yes. You can set up a workflow where Ploomes triggers actions in Tiledesk, and a separate workflow where Tiledesk triggers actions in Ploomes. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ploomes and Tiledesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ploomes and Tiledesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.