To start, connect both your polly and reteno accounts to viaSocket. Once connected, you can set up a workflow where an event in polly triggers actions in reteno (or vice versa).

Absolutely. You can customize how polly data is recorded in reteno. This includes choosing which data fields go into which fields of reteno, setting up custom formats, and filtering out unwanted information.

The data sync between polly and reteno typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.