Integrations PostGrid Print & Mail InvGate Service Management
PostGrid Print & Mail + InvGate Service Management
Full list

Supported Triggers & Actions

Everything you can automate between PostGrid Print & Mail and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

New Cheque Created

New Cheque Created

runs when New Check Created

New Letter Is Created

New Letter Is Created

runs when New Letter Is Created

New Postcard Is Created

New Postcard Is Created

runs when New Postcard Is Created

Request a new Trigger for PostGrid Print & Mail

Do thisActions

Action is the task that follows automatically within your PostGrid Print & Mail integrations.

Create Contact

Create Contact

Create a contact with name, mailing address, and contact details

Create Letter

Create Letter

Create and mail a personalized letter to a recipient.

Send Physical Cheque

Send Physical Cheque

Send a printed cheque to a recipient with amount, memo, optional logo, and optional send date.

Create Postcard

Create Postcard

Creates recipient and sender contacts if needed and mails a printed postcard.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations InvGate Service Management
InvGate Service Management + PostGrid Print & Mail
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more

Frequently Asked Questions

How do I connect PostGrid Print & Mail and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your PostGrid Print & Mail and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between PostGrid Print & Mail and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from PostGrid Print & Mail to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where PostGrid Print & Mail triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in PostGrid Print & Mail. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between PostGrid Print & Mail and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire PostGrid Print & Mail and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.