To start, connect both your priority and answerforce accounts to viaSocket. Once connected, you can set up a workflow where an event in priority triggers actions in answerforce (or vice versa).

Absolutely. You can customize how priority data is recorded in answerforce. This includes choosing which data fields go into which fields of answerforce, setting up custom formats, and filtering out unwanted information.

The data sync between priority and answerforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.