IntegrationsPrivyrSalesforce Commerce Cloud
Privyr + Salesforce Commerce Cloud

Connect Privyr and Salesforce Commerce Cloud to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Privyr and Salesforce Commerce Cloud?

To start, connect both your Privyr and Salesforce Commerce Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Privyr triggers actions in Salesforce Commerce Cloud (or vice versa).

Can we customize how data from Privyr is recorded in Salesforce Commerce Cloud?

Absolutely. You can customize how Privyr data is recorded in Salesforce Commerce Cloud. This includes choosing which data fields go into which fields of Salesforce Commerce Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Privyr and Salesforce Commerce Cloud?

The data sync between Privyr and Salesforce Commerce Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Privyr to Salesforce Commerce Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Privyr and Salesforce Commerce Cloud?

Yes, you can set conditional logic to control the flow of data between Privyr and Salesforce Commerce Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Privyr

About Privyr

Privyr is a mobile CRM built for sales professionals who run their businesses from their phone. It works with WhatsApp, iMessage, SMS, email, and other popular chat apps.

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Salesforce Commerce Cloud

About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a leading eCommerce platform that empowers businesses to deliver seamless and personalized shopping experiences across all channels. It provides a comprehensive suite of tools for managing online stores, optimizing customer engagement, and driving sales growth.

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