Connect Productlane and Tiledesk
Integrate Productlane with Tiledesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Tiledesk when New Company in Productlane
Send Message to Conversation in Tiledesk when New Company in Productlane
Invite a team member to Tiledesk when New Company in Productlane
Create saved reply in Tiledesk when New Company in Productlane
Create tag in Tiledesk when New Company in Productlane
Popular Productlane + Tiledesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Productlane
When this happens...
New Company
New Contact
Choose an action
Tiledesk
Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
Create a Contact in Tiledesk when New Company in Productlane
Use this flowSend Message to Conversation in Tiledesk when New Company in Productlane
Use this flowInvite a team member to Tiledesk when New Company in Productlane
Use this flowCreate saved reply in Tiledesk when New Company in Productlane
Use this flowCreate tag in Tiledesk when New Company in Productlane
Use this flowCreate support request in Tiledesk when New Company in Productlane
Use this flowUpdate Contact in Tiledesk when New Company in Productlane
Use this flowCreate label in Tiledesk when New Company in Productlane
Use this flowCreate group in Tiledesk when New Company in Productlane
Use this flowCreate a Contact in Tiledesk when New Contact in Productlane
Use this flowSupported Triggers & Actions
Everything you can automate between Productlane and Tiledesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Company
Trigger when new company is add in your account.
New Contact
Triggers when a new contact is created.
New contact Arrives
runs when new contact arrives
Do thisActions
Action is the task that follows automatically within your Productlane integrations.
Create Note
Creates a new Note on Productlane.
Create Contact
Creates a new contact.
Create Company
Create's a new company in your account.
Delete Company
Delete a specific company by its id.
Create Segment
Creates a new segment.
Delete Contact
Deletes a specific contact by ID from the contact list.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Productlane
Productlane is a comprehensive platform designed to streamline product management and development processes. It offers tools for product roadmapping, feature prioritization, and team collaboration, making it an essential resource for product managers and development teams.
Learn moreSimilar apps
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Productlane and Tiledesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Productlane and Tiledesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tiledesk. No coding required.
Yes. You can set up a workflow where Productlane triggers actions in Tiledesk, and a separate workflow where Tiledesk triggers actions in Productlane. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Productlane and Tiledesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Productlane and Tiledesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
