To start, connect both your promptly and common ninja accounts to viaSocket. Once connected, you can set up a workflow where an event in promptly triggers actions in common ninja (or vice versa).

Absolutely. You can customize how promptly data is recorded in common ninja. This includes choosing which data fields go into which fields of common ninja, setting up custom formats, and filtering out unwanted information.

The data sync between promptly and common ninja typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.