To start, connect both your pst and bugreplay accounts to viaSocket. Once connected, you can set up a workflow where an event in pst triggers actions in bugreplay (or vice versa).

Absolutely. You can customize how pst data is recorded in bugreplay. This includes choosing which data fields go into which fields of bugreplay, setting up custom formats, and filtering out unwanted information.

The data sync between pst and bugreplay typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.