To start, connect both your qshop and dialog insight accounts to viaSocket. Once connected, you can set up a workflow where an event in qshop triggers actions in dialog insight (or vice versa).

Absolutely. You can customize how qshop data is recorded in dialog insight. This includes choosing which data fields go into which fields of dialog insight, setting up custom formats, and filtering out unwanted information.

The data sync between qshop and dialog insight typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.