To start, connect both your QuestionStar and infobot accounts to viaSocket. Once connected, you can set up a workflow where an event in QuestionStar triggers actions in infobot (or vice versa).

Absolutely. You can customize how QuestionStar data is recorded in infobot. This includes choosing which data fields go into which fields of infobot, setting up custom formats, and filtering out unwanted information.

The data sync between QuestionStar and infobot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.