To start, connect both your quickdesk and diffy accounts to viaSocket. Once connected, you can set up a workflow where an event in quickdesk triggers actions in diffy (or vice versa).

Absolutely. You can customize how quickdesk data is recorded in diffy. This includes choosing which data fields go into which fields of diffy, setting up custom formats, and filtering out unwanted information.

The data sync between quickdesk and diffy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.