Integrations rampermarketing Gorgias
rampermarketing + Gorgias

Connect rampermarketing and Gorgias to Build Intelligent Automations

Choose a Trigger

rampermarketing

When this happens...

Choose an Action

Gorgias

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Enable Integrations or automations with these events of rampermarketing and Gorgias

Enable Integrations or automations with these events of rampermarketing and Gorgias

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for rampermarketing

Actions

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between rampermarketing and Gorgias?

To start, connect both your rampermarketing and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in rampermarketing triggers actions in Gorgias (or vice versa).

Can we customize how data from rampermarketing is recorded in Gorgias?

Absolutely. You can customize how rampermarketing data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between rampermarketing and Gorgias?

The data sync between rampermarketing and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from rampermarketing to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between rampermarketing and Gorgias?

Yes, you can set conditional logic to control the flow of data between rampermarketing and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

rampermarketing

About rampermarketing

Ramper Marketing is digital software that facilitates digital marketing tasks for small and medium-sized businesses and provides a complete package of tools for creating leads and creating relationships that deliver results.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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