Connect Razorpay and Gupshup
Integrate Razorpay with Gupshup to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Set User Opt Status in Gupshup when New Payment Captured in Razorpay
Send WhatsApp Template Message via Gupshup when New Payment Captured in Razorpay
Send WhatsApp Message via Gupshup when New Payment Captured in Razorpay
Set User Opt Status in Gupshup when A New Refund Is Created in Razorpay
Send WhatsApp Template Message via Gupshup when A New Refund Is Created in Razorpay
Popular Razorpay + Gupshup flows
Start from a real workflow other teams are already running.
Choose a trigger
Razorpay
When this happens...
New Payment Captured
A New Refund Is Created
Payment Fails
A New Order Paid
Invoice Is Paid
Payment Link Expires
New Refund Is Processed
Payment Link Is Cancelled
Any Payment Link Gets Paid
New Subscription Authenticated
Subscription Becomes Active
Subscription Is Charged
Subscription Completes
Subscription Updated
New Subscription Is Pending
New Subscription Is Halted
Subscription Is Cancelled
Subscription Paused
Subscription Resumed
New Payment Authorized
Choose an action
Gupshup
Automatically do this!
Set User Opt Status
Send WhatsApp Template Message
Send WhatsApp Message
Set User Opt Status in Gupshup when New Payment Captured in Razorpay
Use this flowSend WhatsApp Template Message via Gupshup when New Payment Captured in Razorpay
Use this flowSend WhatsApp Message via Gupshup when New Payment Captured in Razorpay
Use this flowSet User Opt Status in Gupshup when A New Refund Is Created in Razorpay
Use this flowSend WhatsApp Template Message via Gupshup when A New Refund Is Created in Razorpay
Use this flowSend WhatsApp Message via Gupshup when A New Refund Is Created in Razorpay
Use this flowSet User Opt Status in Gupshup when Payment Fails in Razorpay
Use this flowSend WhatsApp Template Message via Gupshup when Payment Fails in Razorpay
Use this flowSend WhatsApp Message via Gupshup when Payment Fails in Razorpay
Use this flowSet User Opt Status in Gupshup when A New Order Paid in Razorpay
Use this flowSupported Triggers & Actions
Everything you can automate between Razorpay and Gupshup .
When this happensTriggers
A trigger is an event that starts a workflow.
New Payment Captured
Runs when a payment is successfully captured.
A New Refund Is Created
Runs when a new refund is created in Razorpay.
Payment Fails
Runs when any payment fails.
A New Order Paid
Triggers when a new order paid
Invoice Is Paid
Runs when an invoice is paid.
Payment Link Expires
Runs when a payment link expires.
Do thisActions
Action is the task that follows automatically within your Razorpay integrations.
Create Contact
Create a new contact with a name, email, phone number, reference ID, and optional notes.
Cancel Payment Link
Cancel a payment link to stop any further payments from being made through it.
Refund a Payment
Issue a full or partial refund for an existing captured payment.
Request Instant Settlement
Request an instant settlement to disburse the full balance or a specified amount, with optional description and notes.
Send Invoice Reminder
Send a reminder for an existing invoice by email, SMS, or both.
Create Customer
Create a new customer profile in Razorpay with contact details, billing and shipping addresses, GSTIN, and notes.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Razorpay
Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
Learn more
About Gupshup
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Razorpay and Gupshup accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Razorpay and Gupshup as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gupshup . No coding required.
Yes. You can set up a workflow where Razorpay triggers actions in Gupshup , and a separate workflow where Gupshup triggers actions in Razorpay. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Razorpay and Gupshup . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Razorpay and Gupshup integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
