Connect reach and Tactful UCX to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between reach and Tactful UCX?

To start, connect both your reach and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in reach triggers actions in Tactful UCX (or vice versa).

Can we customize how data from reach is recorded in Tactful UCX?

Absolutely. You can customize how reach data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between reach and Tactful UCX?

The data sync between reach and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from reach to Tactful UCX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between reach and Tactful UCX?

Yes, you can set conditional logic to control the flow of data between reach and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

reach

About reach

Reach 360 is an easy-to-use distribution tool that integrates with Articulate 360 to complement your learning management system (LMS).

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Tactful UCX

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

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