To start, connect both your reachdesk and business-app accounts to viaSocket. Once connected, you can set up a workflow where an event in reachdesk triggers actions in business-app (or vice versa).

Absolutely. You can customize how reachdesk data is recorded in business-app. This includes choosing which data fields go into which fields of business-app, setting up custom formats, and filtering out unwanted information.

The data sync between reachdesk and business-app typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.