
When this happens...
New Hot Post in Subreddit

Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post appears in the hot section of a subreddit.
Action is the task that follows automatically within your Reddit integrations.
Creates a new post (link or self-post) in a subreddit.
Creates a new comment on a post or reply to another comment.
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.
Create a new contact group.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Reddit and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Reddit triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Reddit data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Reddit and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reddit and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Reddit is a network of communities where people can dive into their interests, hobbies, and passions. Users can post content, participate in discussions, and vote on posts and comments to determine their visibility.
Learn MoreBoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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