To start, connect both your releasenotes and symphony accounts to viaSocket. Once connected, you can set up a workflow where an event in releasenotes triggers actions in symphony (or vice versa).

Absolutely. You can customize how releasenotes data is recorded in symphony. This includes choosing which data fields go into which fields of symphony, setting up custom formats, and filtering out unwanted information.

The data sync between releasenotes and symphony typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.