To start, connect both your replain and chatarchitect accounts to viaSocket. Once connected, you can set up a workflow where an event in replain triggers actions in chatarchitect (or vice versa).

Absolutely. You can customize how replain data is recorded in chatarchitect. This includes choosing which data fields go into which fields of chatarchitect, setting up custom formats, and filtering out unwanted information.

The data sync between replain and chatarchitect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.