Connect RepliQ and Gorgias to Build Intelligent Automations

Choose a Trigger

RepliQ

When this happens...

Choose an Action

Gorgias

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Ready to use RepliQ and Gorgias automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Video view

Video view

Trigger when video view

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for RepliQ

Do thisActions

Action is the task that follows automatically within your RepliQ integrations.

Show Credit Balance

Show Credit Balance

See current credit balance

Launch Video Scale

Launch Video Scale

Create media from template

List Templates

List Templates

List all templates

Search Templates

Search Templates

Find templates by name

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

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Frequently Asked Questions

How do I start an integration between RepliQ and Gorgias?

To start, connect both your RepliQ and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in RepliQ triggers actions in Gorgias (or vice versa).

Can we customize how data from RepliQ is recorded in Gorgias?

Absolutely. You can customize how RepliQ data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RepliQ and Gorgias?

The data sync between RepliQ and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RepliQ to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RepliQ and Gorgias?

Yes, you can set conditional logic to control the flow of data between RepliQ and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.