Connect replycx and helpspace to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between replycx and helpspace?

To start, connect both your replycx and helpspace accounts to viaSocket. Once connected, you can set up a workflow where an event in replycx triggers actions in helpspace (or vice versa).

Can we customize how data from replycx is recorded in helpspace?

Absolutely. You can customize how replycx data is recorded in helpspace. This includes choosing which data fields go into which fields of helpspace, setting up custom formats, and filtering out unwanted information.

How often does the data sync between replycx and helpspace?

The data sync between replycx and helpspace typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from replycx to helpspace?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between replycx and helpspace?

Yes, you can set conditional logic to control the flow of data between replycx and helpspace. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

replycx

About replycx

It's easy to build bots, but hard to get the desired results. This is where ReplyCX steps in, providing a done-for-you service. We build a pipeline of qualified leads, automate your support, without increasing headcount with our no-code chatbot platform.

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helpspace

About helpspace

HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

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