To start, connect both your replycx and total-synergy accounts to viaSocket. Once connected, you can set up a workflow where an event in replycx triggers actions in total-synergy (or vice versa).

Absolutely. You can customize how replycx data is recorded in total-synergy. This includes choosing which data fields go into which fields of total-synergy, setting up custom formats, and filtering out unwanted information.

The data sync between replycx and total-synergy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.