To start, connect both your resci and serviceaide accounts to viaSocket. Once connected, you can set up a workflow where an event in resci triggers actions in serviceaide (or vice versa).

Absolutely. You can customize how resci data is recorded in serviceaide. This includes choosing which data fields go into which fields of serviceaide, setting up custom formats, and filtering out unwanted information.

The data sync between resci and serviceaide typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.