To start, connect both your responder and agentcis accounts to viaSocket. Once connected, you can set up a workflow where an event in responder triggers actions in agentcis (or vice versa).

Absolutely. You can customize how responder data is recorded in agentcis. This includes choosing which data fields go into which fields of agentcis, setting up custom formats, and filtering out unwanted information.

The data sync between responder and agentcis typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.