To start, connect both your responder and customerhub accounts to viaSocket. Once connected, you can set up a workflow where an event in responder triggers actions in customerhub (or vice versa).

Absolutely. You can customize how responder data is recorded in customerhub. This includes choosing which data fields go into which fields of customerhub, setting up custom formats, and filtering out unwanted information.

The data sync between responder and customerhub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.