To start, connect both your retamo and servicepro accounts to viaSocket. Once connected, you can set up a workflow where an event in retamo triggers actions in servicepro (or vice versa).

Absolutely. You can customize how retamo data is recorded in servicepro. This includes choosing which data fields go into which fields of servicepro, setting up custom formats, and filtering out unwanted information.

The data sync between retamo and servicepro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.