Connect Retell AI and Intercom to Build Intelligent Automations

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Retell AI

When this happens...

Choose an Action

Intercom

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

New Ticket

Triggers when a new Ticket is created in Intercom.

New Unsubscription

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Do thisActions

Action is the task that follows automatically within your Retell AI integrations.

Get an Agent

Get an Agent

Retrieve details of a specific agent.

Create a Phone Number

Create a Phone Number

Buys a new phone number and binds agents.

Make a Phone Call

Make a Phone Call

Create a new outbound phone call

Get a Call

Get a Call

Retrieves all call details.

Get a Phone Number

Get a Phone Number

Retrieves a specific phone number.

Get a Voice

Get a Voice

Get a Voice from retell ai

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Frequently Asked Questions

How do I start an integration between Retell AI and Intercom?

To start, connect both your Retell AI and Intercom accounts to viaSocket. Once connected, you can set up a workflow where an event in Retell AI triggers actions in Intercom (or vice versa).

Can we customize how data from Retell AI is recorded in Intercom?

Absolutely. You can customize how Retell AI data is recorded in Intercom. This includes choosing which data fields go into which fields of Intercom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Retell AI and Intercom?

The data sync between Retell AI and Intercom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Retell AI to Intercom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Retell AI and Intercom?

Yes, you can set conditional logic to control the flow of data between Retell AI and Intercom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Retell AI

About Retell AI

Retell AI is a cutting-edge platform that leverages artificial intelligence to transform and enhance storytelling experiences. It offers tools and features that allow users to create, edit, and optimize narratives, making it ideal for content creators, marketers, and educators looking to engage their audience with compelling stories.

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Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

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