To start, connect both your reteno and cloudcontactai accounts to viaSocket. Once connected, you can set up a workflow where an event in reteno triggers actions in cloudcontactai (or vice versa).

Absolutely. You can customize how reteno data is recorded in cloudcontactai. This includes choosing which data fields go into which fields of cloudcontactai, setting up custom formats, and filtering out unwanted information.

The data sync between reteno and cloudcontactai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.