To start, connect both your retention-dot-com and sofy accounts to viaSocket. Once connected, you can set up a workflow where an event in retention-dot-com triggers actions in sofy (or vice versa).

Absolutely. You can customize how retention-dot-com data is recorded in sofy. This includes choosing which data fields go into which fields of sofy, setting up custom formats, and filtering out unwanted information.

The data sync between retention-dot-com and sofy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.