To start, connect both your reviewpoint and SupportBee accounts to viaSocket. Once connected, you can set up a workflow where an event in reviewpoint triggers actions in SupportBee (or vice versa).

Absolutely. You can customize how reviewpoint data is recorded in SupportBee. This includes choosing which data fields go into which fields of SupportBee, setting up custom formats, and filtering out unwanted information.

The data sync between reviewpoint and SupportBee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.