To start, connect both your rigi and knowledgeowl accounts to viaSocket. Once connected, you can set up a workflow where an event in rigi triggers actions in knowledgeowl (or vice versa).

Absolutely. You can customize how rigi data is recorded in knowledgeowl. This includes choosing which data fields go into which fields of knowledgeowl, setting up custom formats, and filtering out unwanted information.

The data sync between rigi and knowledgeowl typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.