Connect Ringg AI and Gorgias to Build Intelligent Automations

Choose a Trigger

Ringg AI

When this happens...

Choose an Action

Gorgias

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Ringg AI

Do thisActions

Action is the task that follows automatically within your Ringg AI integrations.

List Agents

List Agents

Show all agents in your account.

Get call details

Get call details

Get details for a specific call, including optional AI analysis

Get Workspace  Numbers

Get Workspace Numbers

Retrieve the phone numbers available in this workspace.

Place an outbound call

Place an outbound call

Place an outbound call to a contact or phone number

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between Ringg AI and Gorgias?

To start, connect both your Ringg AI and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Ringg AI triggers actions in Gorgias (or vice versa).

Can we customize how data from Ringg AI is recorded in Gorgias?

Absolutely. You can customize how Ringg AI data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Ringg AI and Gorgias?

The data sync between Ringg AI and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Ringg AI to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Ringg AI and Gorgias?

Yes, you can set conditional logic to control the flow of data between Ringg AI and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Ringg AI

About Ringg AI

Ringg AI offers advanced AI-driven solutions to enhance communication and customer interaction. With cutting-edge technology, it streamlines processes and improves efficiency for businesses.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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