To start, connect both your roster and textellent accounts to viaSocket. Once connected, you can set up a workflow where an event in roster triggers actions in textellent (or vice versa).

Absolutely. You can customize how roster data is recorded in textellent. This includes choosing which data fields go into which fields of textellent, setting up custom formats, and filtering out unwanted information.

The data sync between roster and textellent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.