Connect route and HappyFox Chat to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between route and HappyFox Chat?

To start, connect both your route and HappyFox Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in route triggers actions in HappyFox Chat (or vice versa).

Can we customize how data from route is recorded in HappyFox Chat?

Absolutely. You can customize how route data is recorded in HappyFox Chat. This includes choosing which data fields go into which fields of HappyFox Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between route and HappyFox Chat?

The data sync between route and HappyFox Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from route to HappyFox Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between route and HappyFox Chat?

Yes, you can set conditional logic to control the flow of data between route and HappyFox Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

route

About route

Route is a multi-channel marketing automation platform. Identify contacts in your site or app, track their behaviour and trigger automated personalized campaigns.

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HappyFox Chat

About HappyFox Chat

Powerful live chat software built from ground-up for super fast customer support.

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