To start, connect both your rushanswer and changetower accounts to viaSocket. Once connected, you can set up a workflow where an event in rushanswer triggers actions in changetower (or vice versa).

Absolutely. You can customize how rushanswer data is recorded in changetower. This includes choosing which data fields go into which fields of changetower, setting up custom formats, and filtering out unwanted information.

The data sync between rushanswer and changetower typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.