Full list

Supported Triggers & Actions

Everything you can automate between SandeshChat and AgentMail.

When this happensTriggers

A trigger is an event that starts a workflow.

New Inbound Message Arrives

New Inbound Message Arrives

Runs when new inbound message arrives.

Message Delivery Status Changes

Message Delivery Status Changes

Runs when Message Delivery Status Changes

New Email Received

New Email Received

Runs when a new email arrives in a chosen inbox.

New Email Sent

New Email Sent

Runs when an email is sent from a chosen inbox.

New Email Delivered

New Email Delivered

Runs when a sent email reaches the recipient's mail server.

New Email Bounced

New Email Bounced

Runs when a sent email bounces, with the bounce type and recipients.

Do thisActions

Action is the task that follows automatically within your SandeshChat integrations.

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Forward Email

Forward Email

Forward an email from an inbox to new recipients with an optional note.

Send Email

Send Email

Send a new email from an inbox with text or HTML, attachments and labels.

Create Inbox

Create Inbox

Create a new email inbox with an optional username, domain and display name.

Reply to Email

Reply to Email

Reply to an email in its thread, to the sender or to everyone on it.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SandeshChat
SandeshChat + AgentMail
SandeshChat logo

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

Learn more

Frequently Asked Questions

How do I connect SandeshChat and AgentMail?

Sign up for a free viaSocket account, then authorize both your SandeshChat and AgentMail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SandeshChat and AgentMail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SandeshChat to AgentMail?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach AgentMail. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SandeshChat triggers actions in AgentMail, and a separate workflow where AgentMail triggers actions in SandeshChat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SandeshChat and AgentMail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SandeshChat and AgentMail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.